Terms of service

Last updated: October 9, 2026

Overview

This website is operated by JMA Pet Goods. Throughout the site, the terms "we", "us", and "our" refer to JMA Pet Goods. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree to these terms, please do not use this website.

Using Our Store

By using this site, you confirm that you are at least the age of majority in your state or country of residence. You may not use our products or this website for any illegal or unauthorized purpose, and you must not attempt to interfere with the security or normal operation of the site.

Products and Pricing

We do our best to display our products, descriptions, colors, and sizes accurately. However, we cannot guarantee that your screen shows colors exactly, and minor variations between product images and the item you receive may occur.

Prices are shown in the currency displayed at checkout and may change without notice. We may limit quantities, correct pricing or description errors, or discontinue any product at any time.

Orders and Payment

Placing an order is an offer to buy. We may refuse or cancel any order, for example when an item is out of stock, when there is a pricing error, or when we suspect fraud. If we cancel an order you have already paid for, we will refund the full amount to your original payment method.

You agree to provide current, complete, and accurate purchase and account information for all orders, including your email address and shipping address, so that we can complete your order and contact you when needed.

Shipping and Delivery

Shipping costs and estimated delivery times are described in our Shipping Policy. Delivery estimates are not guaranteed.

Returns and Refunds

Returns and refunds are handled under our Return and Refund Policy. Please note that pet food, treats, and other edible products cannot be returned for food safety reasons.

Product Use and Pet Safety

Please read and follow all instructions, labels, and warnings supplied with a product before using it. Supervise your pet when introducing any new product, and stop using a product if you notice any problem. The information on this website is general product information and is not veterinary advice. For any concern about your pet's health, diet, or behavior, please consult a qualified veterinarian.

Intellectual Property

All content on this site, including text, images, logos, and graphics, belongs to JMA Pet Goods or its suppliers and may not be copied, reproduced, or used without our written permission.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, products, or practices of websites that we do not operate.

Disclaimer and Limitation of Liability

This website and our products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, JMA Pet Goods is not liable for any indirect, incidental, or consequential loss arising from your use of the site or of any product purchased from us, and our total liability for any claim is limited to the amount you paid for the product concerned. Nothing in these terms excludes or limits any liability or consumer right that cannot be excluded or limited under the law that applies to you.

Governing Law

These Terms of Service are governed by the laws of England and Wales. This does not remove any protection given to you by the mandatory consumer laws of the country or state where you live.

Changes to These Terms

We may update these Terms of Service from time to time. The current version is always available on this page, and continued use of the site after changes are posted means you accept the updated terms.

Contact

Questions about these Terms of Service can be sent to jmgoodslimited@mail.com or by mail to Unit A, 82 James Carter Road, Bury Saint Edmunds IP28 7DE, United Kingdom.