Shipping policy

Last updated: October 9, 2026

Where We Ship

We currently ship within the United States only.

Shipping Cost

Shipping is free on every US order, with no minimum purchase.

Processing Time

Orders are processed within 1 to 3 business days, Monday through Friday, excluding holidays.

Delivery Time

Estimated delivery is 6 to 15 business days after your order has been processed. Delivery estimates aren't guaranteed and may run longer during holidays or carrier delays.

Order Tracking

You'll get a shipping confirmation email with a tracking number as soon as your order ships. Tracking can take 24 to 48 hours to update.

Multiple Packages

Items in the same order may ship from different locations and arrive in separate packages on different days. You will not be charged any extra shipping for this.

Shipping Delays

If we can't ship your order in the time stated above, we'll email you a revised shipping date and the option to cancel for a full refund.

Incorrect Address

Please double-check your shipping address at checkout. If you need to change it, email jmgoodslimited@mail.com right away. We can update an address only before the order ships, and we aren't responsible for orders delivered to an incorrect address provided at checkout.

Lost or Missing Packages

If your order hasn't arrived within 20 business days of your shipping confirmation, email us with your order number. We'll investigate with the carrier and send a replacement or a full refund if the package is confirmed lost.

If tracking shows your package as delivered but you can't find it, please contact us within 7 days of the delivery date.